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Unconfirmed Letter Inquiry

  1. The system will send a confirmation email upon the receipt of your email, please click the link in the email for verification. Your email will be processed after the verification of your email address. If you have not clicked the email verification link, your email will temporarily appear as unconfirmed letter below and be retained for 2 days (48 hours).
  2. If you haven’t received a confirmation email, it could be that you have entered wrong email address or an error has occurred in the email server. Please click “Resend confirmation email” and enter the correct email address. Once the email address has been checked and confirmed by the system, we will resend a confirmation email. Please make sure you click the link in the email for verification within 2 days (48 hours).
  3. If you are not sure whether the email address you have entered is correct, please contact us via service hotline: +886-2-2522-0888.

E-mail format:XXX@XX.XX
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Format (Tel.): +(886)-(2)-12345678 Ext.1234
(+Country Code)-(Area Code)-Local Number
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Provide at least one
※Only provide search on recent cases of HPA mail within one year. We are sorry for the inconvenience.